MINUTES, NOT DAYS.
AI drafts the narrative, your operator reviews, the package goes out before the customer calls back.
OUTCOME · LOGGEDFor security monitoring companies
Stop sending incident video around like it's 2009.
IncidentClips replaces the email-Dropbox-snail-mail scramble with one secure workflow for collecting, packaging, and sharing incident video with your customers — and the police, insurers, and lawyers they send it to next.
Works withSureview · IMMIX · DW · Camect
Deploys in1–2 days
Nooperator workflow change
RECCAM-04 · LOT-B · NORTH
CLIP IN· 02:47:09 ▸ OUT · 02:47:21
PKG-188ADD CLIP
› Built forSECURITY OPERATORSACCOUNT MANAGERSOWNERSDISPATCH DESKSNOT IT DEPARTMENTS
// Works alongside the tools you already run
IMMIX
SUREVIEW
DW SPECTRUM
CAMECT
EAGLE EYE
AVIGILON
VERKADA
01 · The Problem
Every incident request turns into a manual scramble.
Your customer calls. They need clips from Tuesday at 2:47am. You're now juggling VMS exports, Dropbox links, email threads, and — somehow, still — physical media. Multiply that by every site, every week. Your operators were hired to monitor, not to fumble around with evidence.
- 2 GBemail bounces
- 7+tools per request
- DAYSto deliver footage
- ??what was actually sent
- ??who actually received it and viewed it
02 · Our Position
We built IncidentClips for monitoring companies — not for IT departments.
IncidentClips is the clip layer that sits on top of whatever VMS and automation stack you already run. We don't replace Sureview, IMMIX, DW Spectrum, or Camect — we finish the job they don't: getting the footage to your customer in a form they can actually use.
“We finish the last mile your VMS doesn't.”
— INCIDENT CLIPS
// The Evidence Workflow · Completed
// 01 · CAPTURE
YOUR VMS STACK
SUREVIEWMONITORING
IMMIXMONITORING
DW SPECTRUMVMS
CAMECTVMS · ML
captures footage. operators monitor. but the customer never sees it.
READS FROM →
// 02 · Package · Gate · Log
INCIDENTCLIPS
Packaged · Gated · Logged
Trim. Stack. Watermark. Add chain-of-custody. One passcode-protected link.
The Missing Layer
→ DELIVERS TO
// 03 · DELIVER
YOUR CUSTOMER
PROPERTY MGROWNERSHIP
INSURERCLAIMS
POLICEINVESTIGATION
ATTORNEYLITIGATION
needs evidence. needs it now. needs a record of what was shared.
We work with your stack · never replaces it
03 · The Plan
Three steps, one workflow.
DWG · PLAN-03 · REV E
FIG. 03 · REQUEST → DELIVERY
SCALE 1 : 1
01
YOUR CUSTOMER SUBMITS A REQUEST FROM THEIR OWN ACCOUNT.
Date, time, site, what happened. No phone calls. No email threads. They can check status without messaging your team.
STATION 0100:00 — 00:30
→ HANDOFF
02
YOU BUILD THE PACKAGE INSIDE INCIDENTCLIPS.
Trim additional clips from the uploaded footage, pull still images, generate AI incident summaries, add operator notes. Everything in one place.
STATION 0200:00 — 12:00
→ SHARE
03
THEY SHARE ONE PASSCODE-PROTECTED LINK
with police, insurance, and legal. Recipients watch in HD right in the browser or download the originals. You see when it's opened, and by whom.
STATION 0300:00 — 14:00
TOTAL TIME< 14 MIN
MANUAL HANDOFFS0
RECIPIENT FRICTIONONE LINK · ONE PASSCODE
CHAIN OF CUSTODYLOGGED
04 · The Package Layer
Built for the way evidence actually moves.
FIG. 04 · Package Topology
SEAL · ACTIVE
CUSTOMER PORTAL
Your customers submit and track requests themselves, on their own account.
PIN 01
IN-APP CLIP + STILL TOOLS
Extract additional clips and still frames from any uploaded video without leaving the package.
PIN 02
PKG-188SEALED
LOT-B · 2026-05-26 · 02:47
CLIPS4
STILLS6
AI✓
PASSCODE9·1·3·2
AI INCIDENT SUMMARIES
A written narrative drafted from the footage; your operator reviews instead of writing from scratch.
PIN 03
PASSCODE-PROTECTED DELIVERY
Every package is gated, HD-streamable in the browser, and downloadable as originals.
PIN 04
DELIVERY RECEIPTS
See when each recipient opened the package.
PIN 05
05 · The Transformation
What changes when you stop doing this by hand.
THE INBOUND CALLS STOP.
Customers submit and track requests themselves — your phones get quiet.
OUTCOME · LOGGEDONE WORKFLOW, EVERY SITE.
No more bespoke FTP shares, per-customer Dropbox folders, or USB sticks.
OUTCOME · LOGGEDYOUR BRAND ON EVERY PACKAGE.
Customers see your name on the portal, the package, and the share link — not a generic file host.
OUTCOME · LOGGEDA RECORD OF WHAT WAS SENT.
Every package passcode-gated, every open logged, every recipient timestamped.
OUTCOME · LOGGED06 · The Alternative
Or keep doing it the hard way.
Hours per request. Customers wondering why you're slower than the camera vendor they almost bought instead. Footage emailed as 2GB attachments that bounce. Eventually, someone notices.
> FAILURE MODE · 2026⨯ COMPOUNDING
// Built by operators, for operators
Designed for the actual job — collecting evidence and shipping it.
IncidentClips is being built with monitoring companies during early access. Everything on this page is the workflow you'd live in every day — not theoretical features.
Built into your workflow.
Sits on top of your VMS — your operators don't change tools.
Branded as you.
Customers see your name on every portal, package, and share link.
Evidence-grade by default.
Passcode-gated, expirable, watermarked, with delivery receipts on every open.
// Founding-Partner Access · Limited
Apply for early accessWorking with a small set of monitoring companies through early access. Pricing and integration support negotiated directly.
08 · Objections Handled
Honest answers to the questions you'd ask first.
“We already use Sureview / DW / Camect.”
A.
Good. IncidentClips works alongside them. Upload the clip to IncidentClips, make additional clips and stills if you want, and share the secure package link with your customer — no workflow change for operators.
“Why not just use VMS export?”
A.
The VMS gives you a file. We give you a shareable, branded incident package link that your customer can actually hand to law enforcement and insurance adjusters — and a record of what was sent.
“How long to set up?”
A.
Most monitoring companies are sending their first package within a day or two.
09 · Next Step
See your next incident package built in under five minutes.
7-Day Trial30-Min DemoDeploys in 1–2 Days