Zero friction to send
Upload, type an email, send. No accounts, no setup, no learning curve. Genuinely the fastest way to push a single file to a stranger.
// COMPARISON · WETRANSFER
IncidentClips vs WeTransfer for incident video.
WeTransfer is great for sending a big file once. It wasn't built for monitoring companies — and that shows the second a recipient comes back a week later. IncidentClips is built for the full incident lifecycle.
AT A GLANCEIC · WETRANSFER
Customer portal for requests
✓✗
Per-request audit log
✓✗
Files don't expire
✓✗
Built for monitoring companies
✓✗
> VERDICTONE-OFF SEND vs WORKFLOW
// 01 · WHY YOU'RE HERE
If WeTransfer is working, keep using it.
WeTransfer is great for a one-off send. It is not an incident workflow.
You came here because the part that breaks isn't the upload. It's everything around it: a place customers can request a clip, a branded package the adjuster can come back to next week, a real audit trail, and per-incident metadata that ties a file back to a site and a camera.
WT was built for sending. We were built for monitoring.
The single biggest issue we hear: "the WeTransfer link expired before the adjuster opened it." Then someone has to find the file, re-upload it, send a new link, and hope for the best. That round-trip is the workflow that IC removes.
// 02 · FEATURE BY FEATURE
Where the two stop matching up.
CAPABILITYINCIDENTCLIPSWETRANSFER
Customer portal for clip requests
✓
✗
Per-request audit log
✓
✗
Watermarked clips
✓
✗
Branded share link (your name)
✓
Pro tier only
AI incident summary
✓
✗
Passcode-gated delivery
✓
Pro tier only
Files don't expire after 7 days
✓
✗
Per-incident metadata (site, camera, time)
✓
✗
Built for monitoring companies
✓
✗
> SOURCE · PUBLIC DOCS · 2026
// 03 · CREDIT WHERE IT'S DUE
What WeTransfer is actually good at.
No recipient signup
Recipients don't have to make an account or sign in. Click, download, done — until the link expires.
Visually polished UI
The send and receive experience is genuinely well-designed. Their brand is the reason people don't second-guess the link.
// 04 · WHERE IT BREAKS
What it costs you to keep using WeTransfer for incident video.
FILES EXPIRE BEFORE ADJUSTERS OPEN THEM.
The default 7-day expiry quietly kills clips before insurance, police, or legal even get to them. You find out when they call back asking for it again.
> FAILURE MODE · EXPIRY KILLS THE LINKYOUR CUSTOMER CAN'T REQUEST A CLIP.
There's no portal — just an outbound send. Every incident starts with a phone call to your dispatch, every time.
> FAILURE MODE · NO CUSTOMER PORTALOPERATORS SEND RAW FILES INSTEAD OF PACKAGES.
WT is a file send. There's no place to add narrative, AI summary, multiple clips, stills, metadata, or operator notes — recipients get a blob, not a story.
> FAILURE MODE · NO PACKAGE LAYERYOU CAN'T PROVE WHAT WAS DELIVERED.
Open notifications are basic, no real audit trail. The proof of delivery you'd want to hand to a lawyer doesn't exist.
> FAILURE MODE · NO CHAIN OF CUSTODYYOUR BRAND DISAPPEARS AT THE SHARE LINK.
Unless you pay for the Pro tier, recipients see WeTransfer's name and logo. Your company is invisible at the most important moment.
> FAILURE MODE · WT BRANDED, NOT YOURS// 05 · THE WORKFLOW
What replaces the WeTransfer link.
FIG. 02 · WORKFLOW01
CUSTOMER SUBMITS
Customer submits the incident request from their branded portal. Date, time, site, what happened — no phone tag.
STATION 0102
YOU PACKAGE
Trim clips, pull stills, AI summary, operator notes. One incident, one package — built in minutes.
STATION 0203
PASSCODE-GATED, NO EXPIRY
One link with a passcode goes to adjusters, police, legal. It doesn't expire. Every open is logged. Your brand on every screen.
STATION 03// 06 · MIGRATING
You don't have to rip out WeTransfer.
IncidentClips replaces the workflows where expiration, branding, and audit are the issue. Keep WT for ad-hoc internal sends if you want. Send your incident packages through IC — every link permanent, every recipient logged, every brand surface yours.
> NO LOCK-IN ·KEEP YOUR EXISTING STACK// 07 · QUESTIONS
Common questions about replacing WeTransfer.
“What if my customers prefer WT links?”
A.
They'll prefer your branded link more. Most adjusters, police and legal teams care about being able to come back to the file later — which WT doesn't support past 7 days.
“Do recipients still need no account?”
A.
Right — IC packages are passcode-gated, not account-gated. Recipients click the link, enter the passcode, watch in browser or download. No signup.
“Can we still send large files?”
A.
Yes. IC handles full-quality multi-camera incident footage, hours of video, the whole thing — without the 2GB free / 200GB Pro caps.
08 · Next Step
See your next incident package built in under five minutes.
14-DAY TRIAL30-MIN DEMODEPLOYS IN 1–2 DAYS