Privacy Policy

This Privacy Policy describes how Incident Clips (“we”, “us”, or “our”) collects, uses, and discloses information when you use our website and services.

Information We Collect

We collect information you provide directly to us (such as account details and uploaded video footage), information collected automatically when you use the service (such as device, log, and usage data), and information from third parties (such as authentication providers).

How We Use Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations.

Sharing of Information

We do not sell your information. We share information with service providers who help us operate the service, and as required by law.

Data Retention

We retain customer data and footage according to your plan's retention period. You can request deletion at any time by contacting us.

Security

All video is encrypted in transit and at rest. Customer data is isolated on a per-organization basis (enforced via row-level security) so one operation cannot access another's footage.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us at support@incidentclips.com to exercise these rights.

Contact

Questions about this policy? Email support@incidentclips.com.